Who we are

Our website address is: cityandcountygraphics.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website features contact forms that allow you to reach out to us directly with any inquiries or feedback. When you fill out a contact form, we collect personal information such as your name, email address, phone number, and any message you choose to include. This information is used solely for the purpose of responding to your inquiries and providing you with the necessary assistance.

We ensure that your information is kept secure and is only accessed by authorised personnel. If you would like to learn more about how we handle your data, please refer to our Privacy Policy.

You can access our contact form here. We endeavour to respond to all inquiries within 24 hours on business days.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect and analyse data about how visitors interact with our website. This tool helps us understand user behaviour, track website performance, and identify areas for improvement. The data collected includes information such as the number of visitors, the pages they visit, the time they spend on our site, and their geographic location.

Google Analytics uses cookies to gather this information, which is then processed to generate reports on website activity. The data collected is anonymised and does not identify individual users, ensuring your privacy is respected. For more information on how Google Analytics collects and processes data, you can refer to their Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, which is available at this link.

Who we share your data with

We take your privacy seriously and want to assure you that we do not share your personal data with any third parties outside of our organisation. The information you provide to us through our website, including contact forms and comments, is used solely for internal purposes and to enhance your experience with our services.

Access to your data is restricted to authorised personnel within our organisation who require it to perform their job duties. We ensure that all staff members are trained in data protection and confidentiality practices, maintaining a high standard of security for your information.

If you have any questions or concerns about how your data is handled, please feel free to contact us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you need to get in touch with us, you can reach us using the following contact details:

City and County Graphics Ltd
Unit J1 – J4 Kingston Business Park
Kingston Bagpuize
Abingdon, Oxfordshire
OX13 5AS

Email: sales@cityandcountygraphics.co.uk
Phone: +44 1865 823161

For inquiries, feel free to fill out our contact form, and we will respond to you as soon as possible.